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Case Study
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Offshore Development Center Scaled the User Base of One of the World’s Top CRM Systems to 120+ Countries

Offshore Development Center Scaled the User Base of One of the World’s Top CRM Systems to 120+ Countries Case Studies, 11 - intetics.com
Client

A software development company in California with an award-winning CRM system delivered via web app, mobile app, plugins and used in 120 countries.

Challenge
  • The project’s needs demanded infrastructure, resources management and top-level engineers with expertise both in custom software development and scalability.

Benefits and Results
  • The Client received dozens of the world’s famous awards – CRM Market Leader, CRT Excellence Award, CRM Watchlist, and many others.

  • The CRM architecture was scaled to be used in 120+ countries and optimized with high-end technologies to meet the Client’s business requirements.

  • Long-term partnership with Intetics and 10+ years of project development.

Quick Facts
  • 10+ years of continuous cooperation

  • The Offshore Development Center managing all aspects of the project was created

  • CRM scalability – users from 120+ countries

  • Top Remote In-Sourcing Team® members received an opportunity to advance their career in the Client’s organization

Technologies

Open Source stack / PHP / AngularJS / JavaScript / React / RESTful / SOAP Web Services / Elastic Search (FTS) / Ruby / DB2 / Oracle / MSSQL / MySQL / Mongo DB / RabbitMQ / Python / Go / AWS

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